MICROS provides a host of property management and casino point of sale solutions to the casino industry. These casino management software offerings include a complete range of full featured Property Management and Central Hotel Solutions as well as integrated Restaurant Management Solutions. Over 650 casinos worldwide have selected the MICROS casino point of sale products for their scalable and flexible architecture as well as the easy deployment options. Currently, MICROS offers three casino management software solutions – OPERA, an enterprise hotel system constructed of separate, customizable modules; MICROS 9700 HMS, the most widely installed POS system in the casino industry; and Simphony, the newest POS offering based on a service oriented architecture.
By deploying a MICROS POS casino solution throughout the casino enterprise, including leased outlets, casinos get a true 360 degree view of operations, including the ability to address needs quickly and offer exceptional guest experiences to their clientele. Additionally, MICROS’s OPERA Suite will provide full casino property management, guest profiles, and central reservation capabilities, including an online booking engine allowing hotel reservations to be made via the casino’s website.
Features of MICROS’s Casino Management Software Solutions
A key OPERA module in the casino environment is OPERA Gaming which connects to the casino’s Player Tracking System, allowing authorized staff to redeem comps real-time, monitor and control comp expenses, and provide secure access to real-time details on guest expenditures, stay histories, and gaming statistics.
This casino management software solution’s high level of scalability benefits large enterprises, linking casino hotel transactions, point-of-sale (POS) transactions, back office functions, and guest management operations. With proven results in managing growth, increasing staff productivity, and improving guest satisfaction, OPERA provides casino chains with greater control across their properties.