MICROS POS solutions are rounded off by a set of above-store applications and reporting tools to provide enterprise business intelligence to corporate, regional and store managers. Perfect for small single unit operators or large enterprise operations, the above-store solutions cover inventory management labor management, reporting and central maintenance, and configuration tools. These enterprise solutions aid restaurateurs in tightly controlling operations and staying ahead of the competition all while building stronger customer relationships.
Countless hours of managerial tasks will be greatly reduced and monies will be saved as MICROS’s enterprise solutions provide a strong business intelligence component which supply data intensive reports across all locations, assist in employee scheduling and managing inventories, building and retaining strong customer relationships, and reduced loss due to employee theft and pilferage. Another convenience available to MICROS customers is hosted services, which becomes one less thing for management to worry about – applications are hosted in one of MICROS’s data centers realizing less issues and faster problem resolution.
- Loyalty - customer relationship management tools that deliver a 360 degree view of your customer’s activities
- Business Intelligence - content rich web portal for the restaurant industry that includes access to back office, data warehousing, business statistics, and other business and hosted point-of-sale applications and content; also includes a native mobile app that provides access to performance statistics, critical labor details, and customer service tools, all supported by an intuitive user design and key operations' alerting mechanism.
- Inventory - comprehensive tools for the daily tasks associated with managing in-store and company-wide inventories
- Labor - an "all-in-one", fully automated online labor management application, which includes full-scope human resources management and integrated payroll preprocessing functionality
- Loss Prevention - easily identify, track, and respond to unusual point-of-sale activity - everything from voids and employee meals to closed checks that were reopened
- Hosting Services - relieve yourself of IT worries, by letting MICROS manage your servers for you and spend more time focusing on what matters most, your customers