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MICROS 9700 HMS

The MICROS 9700 Hospitality Management System (HMS) offers the ultimate event management and point-of-service solution for high-volume, fast-paced environments. The MICROS 9700 HMS combines innovation, advanced technology and security in a set of easy-to-use tools that make even the most complex operations run more smoothly and efficiently. The MICROS 9700 HMS enterprise functionality links front-end transaction processing, back office functionality and fan/guest management capabilities enabling you to better manage operations, increase employee productivity and improve customer service. Moreover, it delivers the business intelligence needed to make timely, well-informed business decisions.

The entire MICROS 9700 HMS product suite is technology independent, running on MS SQL, Oracle® and multiple Windows® platforms. It provides operational resiliency regardless of the conditions or the technology environment.


Available Features:

9700 Reservation and Table Management 
Enterprise Reservations and Guest Experience Management using a single guest profile, updated with special requests, preferences and guest check details of each visit.

9700 Web Reporting, Auditing and Analysis
Designed to deliver the information you need to run your business, right to your desktop. The web design allows you to view high level information, such as net sales and drill all the way down to individual check detail quickly and efficiently.

9700 Kitchen Display System
The KDS facilitates communication between the kitchen, management and waiting staff, improving kitchen efficiency which ultimately speeds up service.

9700 Kiosk
The 9700 HMS self-service kiosk integration is designed to streamline Point-of-Sale transactions, providing faster service to your guests and increased revenue to your business.

9700 Transaction Services
Transaction Services provide a web service XML gateway into 9700 HMS capable of processing transactions from many different types of customer-facing applications, such as web, kiosk, vending and in-room ordering systems.

Products to combine with:
OPERA Property Management System

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