"Self Service" has replaced the "Case Management" application. You can log in using your Case Management login. Self Service allows you to create a new support case, or review your property's case history.

In addition, Self Service offers the ability to:

  • Retrieve a forgotten password
  • Update the user profile, including Name, Telephone Number, E-Mail Address, and Password
  • Convert Date/Time stamps in case notes to your time zone
  • Provide more case Query options

For more information, click here to download the Self Service Users Guide. (SelfService.zip, 1.4 MB)

Click here to login to Self Service.

For questions about Clarify or Self Service please contact selfservice@micros.com.

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