This site contains the MICROS POS Maintenance Services Terms and Conditions referenced within, and applicable to, the Customer's Services Proposal. The version applicable to the service proposal is the one in effect as of the proposal issue date. The issue date can be found at the upper right corner of the service proposal. Upon completion of a review by Customer, the Customer must sign the Services Proposal and mail or fax it to the MICROS contact shown on the face of the Proposal. MICROS Headquarters are located at:
MICROS Systems, Inc.
Contract Services Dept.
7031 Columbia Gateway Drive
Columbia, MD 21046-2289
Phone: 443-285-6000
Fax: 443-285-6527
If corrections are required to hardware quantities, levels of support, addresses, etc., prior to the Customer's approval/return of the Proposal, the Customer should call the MICROS contact shown on the Proposal for assistance.
Upon receipt of the executed Services Proposal, MICROS will convert the Proposal to a Contract and will then submit an invoice to the Customer. The invoice payment is due in the advance of the start date of the service period.
Download 12/07 MICROS Systems, Inc. – MICROS ImagInn PMS terms and conditions 
Download 01/09 MICROS Canada, LLC – Maintenance Terms & Conditions
Download 01/09 MICROS Canada, LLC – Depot Maintenance Services Addendum
Download 01/09 MICROS Canada, LLC – Spare-In-The-Air Depot Maintenance Services Addendum
Download 10/09 MICROS Systems, Inc. – Maintenance Terms & Conditions
Download 10/09 MICROS Systems, Inc. – Depot Maintenance Services Addendum
Download 10/09 MICROS Systems, Inc. – Spare-In-The-Air Depot Maintenance Services Addendum
Download 03/10 MICROS Systems, Inc. – Maintenance Terms & Conditions
Download 07/11 MICROS Systems, Inc. – Maintenance Terms & Conditions