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Customer Service & Support

At MICROS, we not only provide the products to make your business successful, we also provide a complete offering of services to enable your continued success. Our services include systems integration, professional services, networking consultation, hardware and software support.

Customer Support
     Asia Pacific
          Documentation
          Report a Problem (Self Service)
     Central And South America
          Documentation
          Report a Problem (Self Service)
     Europe, Africa and Middle East
          Documentation
          Report a Problem (Self Service)
     North America (US and Canada)
          Documentation
          Report a Problem (Self Service)

Implementation Services

Information Security
     Links To Important Security Information
     MICROS Security Advisories
     MICROS Information Security - Frequently Asked Questions
     MICROS List of PCI PA-DSS Validated Products
     MICROS Best Practices Implementation Guides
          9700
          e7
          OPERA
          RES
          Simphony
          Suite8
     MICROS Remote Access Policy/Guide
     MICROS Information Security Policy
     MICROS Security Enhancements
          9700
          RES
          Simphony
          e7
          OPERA
          Notification of MICROS Security Enhancements
     Operating System & Database Security Enhancements
          9700 / Simphony
          OPERA (Database)
          OPERA (Operating System)
          RES / e7

Licenses and Forms
     Credit Application
     Oracle Addendum

Maintenance Terms & Conditions

Major Account Programming

Product Integration
     Hotel Integration (OPERA)
     Restaurant Integration (POS)

Professional Services

Training