iCare
The MICROS iCare Solution provides a suite of CRM modules that deliver a 360o view of your customer’s activities. All the activities are tracked and controlled from a central database allowing you to recognize your core customers (most frequent and/or highest spending) and to determine methods to attract and measure the development of new trial, or less frequent customers, into the core customer base desired. By bringing your POS and CRM together as a single solution, MICROS is able to improve the return on your marketing investments.