OPERA Comp Accounting and Gaming

The OPERA Comp Accounting module provides a set of special features and enhancements for properties such as casinos and gaming resorts that wish to manage the awarding, accounting, and reporting of complimentary goods and services, or “comps.” OPERA Comp Accounting is integrated into the standard OPERA modules, and enables seamless real-time exchange of information between OPERA and the property’s PTS (player tracking system).  The OPERA-PTS interface also allows OPERA users to enroll guests in the PTS, generate player IDs, and securely access up-to-the-minute details on guest gaming expenditures. OPERA’s reporting features allow the property to intelligently monitor comped and transactions and associated revenue.

Key Features:

Comp Routing: OPERA Comp Accounting allows both automatic and manual routing of comp charges to separate guest folios.  At settlement, time, comped charges may be automatically handled using standard OPERA Accounts Receivable features.

Authorizers: Staff members who may approve comp transactions are designated as “authorizers.” The types and amounts of the transactions that each authorizer may comp is controlled by the property. Authorizers may also review and evaluate comp requests from other staff members who are not authorizers.

Routing Limits: Properties may set a limit on the amounts of each transaction or group of transactions that may be comped for a guest. Charges above the pre-set ceiling are automatically charged to the guest like standard transactions.