MICROS introduced ground-breaking technologies at the 2009 HITEC. Latest technologies include products for all markets- including hotels, restaurants, and casinos. The featured updates are innovative solutions to provide convenience to your customers, as well as improve business efficiencies.
MICROS’s newest, innovative solutions include customer facing technologies that will enhance the guest experience, streamline operations, and allow businesses to become more environmentally friendly. The features highlighted include:
- OPERA’s MyStayManager, allowing guests to manage their hotel reservations and travel itineraries from their mobile devices
- Resort Dashboard, with MICROS Guest Connection, and Open Course, provides a central location for hotel agents to schedule guests activities
- Texting via cell phone is utilized to simplify hotel operations such as reservation confirmations, guest messages and packages, and room queues
- Expanded intelligence capabilities of the OPERA Revenue Management System and OPERA Business intelligence to provide advanced calculations and view of data
- Mobile MICROS features using the Apple iPhone include Mobile Ordering by wait-staff and self-ordering by guests, as well as a new MICROS Kiosk solutions to increase revenue, reduce labor costs, and provide a reasonable ROI, while saving your customers time
- Digital Menu Board displays menus while simultaneously drawing customers’ attention to other information like store promotions
- XBR Loss Prevention, incorporated from MICROS-Retail, the world’s most widely used loss prevention and data analysis tool, goes into action quickly to easily identify, track, and respond to unit events
Additionally, the latest version of MICROS’s first hospitality solution using a Services Oriented Architecture (SOA) and Software as a Service (Saas), Simphony v1.2, boasts enhanced features for keyless licensing, serving period, value added tax posting, slip printer support, gaming commission reporting, liquor dispensing system support, and handheld support, addressing the requirements of the casino marketplace and the international arena.