Welcome to the MICROS-Retail Analytics Support System

*Required
*Customer Code: *Support Code: Cancel Support Code
*Product Name:
*Type of Issue:
*Product Issue:
*Issue Detail:
*Priority:
An Error that renders the Intellectual Property inoperative or causes the Intellectual Property to fail catastrophically.
Priority Levels will be reviewed and, if necessary, adjusted by the Support Desk member to whom this issue is assigned.
Issue Description:
Please be aware that files containing confidential, proprietary or secure information (Credit Card Holder Data, Sales Information, etc.) should not be transmitted to MICROS-Retail via this interface.
File:
File:
File:
File:
Please log your support case through this portal and it will be directed to a Support Specialist for follow-up.
If you prefer to speak directly to one of our Support representatives, please call 508-652-9546 during business hours, Monday through Friday, 8am-5pmEST.

Polish your skills and see the returns

The more you know, the better you can use XBR Loss Prevention and Balance Sales Audit. Keep your ROI high with online and onsite training.

A few of the featured classes are:

  • New XBR 7.0 Features [FREE]
  • Scheduling Queries, Alerts & EVD reports
  • Creating New Exception Reports
  • WebApplication Overview
  • Query Basics with Adhocs XBR & Balance
  • Food Service: Managing Control Queries & Exceptions

Please click here to see a current schedule. If you have any training questions, please contact training@micros-retail.com.

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