MICROS RES: Restaurant and Table Management

RES 4.0
MICROS RES 4.0 offers fully integrated point-of-sale with tools for the back-office, restaurant operations, and guest services. For owners of multiple restaurant locations RES 4.0 offers enterprise management. RES 4.0 provides end-to-end communications throughout your operation to increase efficiency, speed service, and ultimately provide a better guest experience for your customers. When security, data integrity, easy software deployment, and real-time business intelligence top your list of requirements, RES 4.0 is your solution.

MICROS 9700 HMS
MICROS 9700 HMS is the most widely used point-of-sale solution in the leisure and entertainment marketplace. Built on years of industry experience, the entire 9700 HMS product suite is technology independent, running on MS SQL, Oracle, Multiple Windows platforms, and Linux. All 9700 HMS modules are web-delivered and enterprise enabled, making them easy to use while reducing total cost of ownership.  9700 HMS has proven installations ranging from small, specialized operations to large enterprise configurations spanning multiple properties in large geographic areas. Whether you operate one restaurant or hundreds, 9700 HMS has the functionality to meet your needs.

• 9700 Reservation and Table Management - Enterprise Reservations and
  Guest Experience Management using a single guest profile, updated with special requests, preferences and guest check details of each visit.
• 9700 Suites Management - food and beverage catering solution that allows you to facilitate web ordering, pre-orders/standing-orders, production management and pantry
  delivery management.
• 9700 Web Reporting, Auditing and Analysis - designed to deliver the information you need to run your business, right to your desktop. The web design allows you to view high level information, such as net sales and drill all the way down to individual check detail quickly and efficiently. Examples of analysis queries include menu engineering, void analysis, transaction queries and more.

Simphony^TM
Simphony^TM is MICROS’ enterprise, service-oriented architecture (SOA) point-of-sale (POS) hospitality product. SOA allows organizations to deploy the system using a design that provides flexibility, resiliency and streamlined integration of applications. Simphony^TM is designed for deployment into diverse environments to deliver the complex, mission-critical functions demanded by the most innovative customers.

The Simphony^TM client is fully resilient, capable of performing mission critical operations in the event of an upstream failure. SOA allows for the deployment of local services like property management and credit card interfaces, reporting, and the paperless kitchen display system at the individual property or revenue center to ensure continuous system operation. Additionally, SOA allows for the elimination of costly local servers by allowing only the necessary services to be run at the property level.

Although Simphony^TM may be implemented at a single property, the true value can be found in its ability to scale to a business with thousands of workstations spread over many properties. This solution can be hosted using one of MICROS’s four worldwide datacenters, or it can be self-hosted by a customer. The Enterprise Management Console allows for the management of the entire system from within a single application. Users are able to create and define the parameters of the enterprise, properties, and revenue centers from any PC that has access to the central server, thus allowing local users to make changes to their configuration if necessary.

In addition to its robust POS operations functionality, Simphony^TM also provides sales and cost reporting capabilities via the web-based, mymicros.net solution, and interfaces to third-party peripheral equipment and software, including Property Management Systems, Liquor Dispensing Systems, Stored Value Cards, and Table Management Systems.

Simphony^TM Enterprise Suite includes:

• Enhanced Retail Functionality
• E-business Solutions Integration
• Tiered Pricing
• Paperless Kitchen Solutions
• Kiosk
• Enterprise Maintenance
• Property Maintenance
• Hand Held Support
• Gift Card Support
• Credit Card Support

mymicros.net
mymicros.net is a content rich Internet portal for the restaurant industry that includes access to hosted applications for point-of-sale, back office, data warehousing, business intelligence and other business applications and content. mymicros.net creates the next-generation model of restaurant enterprise systems and extends the capability for existing MICROS customers.

• EIP - an elegant yet very powerful data warehouse that is easily mined with a simple web browser.
• iCare - provide an easy way to setup and manage gift cards and point-based loyalty programs with complete reporting through mymicros.net.
• myinventory - easy-to-use and robust inventory application for managing inventories at either a single property or multiple outlets
• EMS - Automates all store data uploads to the point-of-sale for on the fly changes to menu items, prices, discounts, taxes and other POS-specific data.
• XBR Loss Prevention - provides a way for operations to monitor and report problematic point-of-sale entries as soon as data is processed

Mobile MICROS
MICROS is proud to offer its third generation handheld solution, the Mobile MICROS Handheld point-of-sale terminal.  The solution has been created specifically for the restaurant industry and is fully integrated with our 3700 and 9700 Point-of-Sale Systems.

JTECH
JTECH is the leading supplier of hospitality wireless communications systems, with solution including silent server paging, guest paging and manager/staff paging.  JTECH systems enhance profitability and create efficiencies by streamlining business communications within the restaurant, club, hotel or other hospitality environment.

• ServAlert - Allows chefs to page servers when orders are ready, optimizing efficiency; featuring the new rechargable ServerPass™ pager
• GuestAlert - Manages customer flow in full sevice and fast casual dining environments; featuring the popular "Glowster®" and GuestPass™ pagers.
• HostAlert - Coordinates various aspects of restaurant operations to maximize guest flow; featuring the popular "Glowster®" and GuestPass™ pagers, plus the InstaCall™ Alphanumeric pagers for integrated server messaging.
• ValetAlert - Allows guests to page the valet and have car delivered while paying the restaurant bill, or exiting/checking out of the hotel, elevating guest service levels; featuring StaffComm™hand-held push button transmitters

HSI – Profit Series Point of Sale
HSI’s Profit Series Point of Sale System (POS) is a mature POS solution that is compliant with the latest PCI-DSS security requirements and state labor laws requiring mandatory breaks. Profit Series makes it effortless to manage your restaurant from front to back through features such as the at-a-glance front-of- house reporting for labor and current statistics. With over 800 configuration options, Profit Series POS is tailored to meet the needs of any hospitality operation within a single, common database for reporting and maintaining your data. These options allow the ultimate in flexibility and mean Profit Series fits any operation — whether it is a 5 restaurant chain or a 50 unit enterprise. All of this flexibility is seamless to the end users of the POS in order to make understanding the use and operation of the POS terminals one of the easiest in the industry. Click here for more information.