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The Great Majority of

GLOBAL BRANDS USE MICROS SOLUTIONS

Hotel and Resort Customers

MICROS offers a wide range of scalable and modular property and central solutions for effective hotel management. Whether you operate a single boutique hotel or an international, multi-branded hotel chain, MICROS will put together a solution that perfectly fits your unique business needs. The portfolio encompasses solutions for front office, back office, CRM, sales and catering, point-of-sale, revenue management, reservations, distribution and a lot more. With more than 1,000+ certified interfaces to other systems we, ensure the best connectivity and smooth running business processes.

Louvre Hotels

Louvre Hotels is Europe’s second largest hotel group, with more than 850 properties and 63,000 rooms. From economy hotels to four-star properties, Louvre Hotels is renowned for providing top-quality service without regard to the type of establishment. The group’s luxury market encompasses the Hôtel de Crillon and Concorde Hotels brands, and its economy segment makes up the Kyriad Prestige, Kyriad, Campanile and Première Classe brands. In recent years, the established leader has placed heavy emphasis on strengthening its brands’ image and expanding its network of properties internationally.
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Omni

Omni Hotels creates genuine, authentic guest experiences at 43 distinct luxury hotels and resorts in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni hotel showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni leaves a lasting impression with every customer interaction – including a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company’s “Power of One” associate empowerment program.
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Galaxy Macau

In May 2011, Galaxy Macau™ arrived as the newest and brightest attraction in Macau’s famous Cotai entertainment area. An integrated resort, Galaxy Macau includes the ultra-exclusive Banyan Tree Macau, Japan’s legendary Hotel Okura Macau, and the highly anticipated five-star Galaxy Hotel™.By the end of 2011, the three-hotel resort will offer a total of 2,200 rooms, more than 50 food and beverage outlets, numerous entertainment features and a complex with 9 state-of-the-art, 3D cinema houses. That’s in addition to the 500 rooms at Galaxy Entertainment Group’s (GEG) first 5-star hotel casino, StarWorld Macau located on the Macau Peninsula.
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West Coast Hospitality

WestCoast Hospitality Corporation is a public company located in Spokane, Washington, primarily devoted to the hotel business. The company has an ownership interest, manages, or franchises some 90 hotels under the "WestCoast" or "Red Lion" brand names, located in 16 states: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Minnesota, Missouri, Montana, Nebraska, Nevada, Oregon, Texas, Utah, Washington, and Wyoming.
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Global Hotel Alliance

Global Hotel Alliance (GHA) was founded in 2004 and is now the world’s largest alliance of independent hotels. Their promise is to deliver great value, memorable travel experiences and consistent levels of service, as well as ensuring universal recognition of guest loyalty programs in all member hotels. GHA encompasses 11 prominent brands with 188 hotels around the world. They offer customers and travel agents the option of booking both rooms and flights via their one-step website.
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Atlantis Paradise Island

At the start of 2003, all 230 of the MICROS point-of-sale (POS) systems at Kerzner International's Atlantis, Paradise Island, a lush destination resort and casino in The Bahamas, accepted cash as well as a variety of other tender methods. A growing percentage of the outlets have taken advantage of the MICROS 9700 Hospitality Management System’s (HMS) ability to support a cashless environment at the resort, and Atlantis’ management are pleased with the revenue increases and better control of their cash.
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