Customer Care

MICROS's Customer Care team delivers an array of support services to meet our clients' requirements and offer them an optimal customer experience. Anchored by a first-rate 24/7/365 help desk network, other services including system installation, on-site training, and hardware/software maintenance are offered by the Customer Care team. Often recognized as the face and voice of MICROS, Customer Care plays a vital role in our reputation as a world-class technology provider. MICROS has four first-class customer support centers in Columbia, MD, Neuss, Germany, Singapore, and Argentina.

Primary Customer Care roles include:

• Customer Care Account Specialist
• Customer Support Analyst
• Customer Service Manager
• Product Support Analyst
• Product Support Specialist
• Systems Support Specialist
• Implementation Specialist
• Service Technician

To view a list of all positions currently available in our Customer Care department including complete job descriptions and requirements. Please click Here.